Frequently Asked Questions

Our administration and arrangement office is home based and located at 1960 - 143 Street in South Surrey. Our sheltering facility is located in Maple Ridge. However, we serve the entire Lower Mainland and Fraser Valley from Horseshoe Bay to Hope. 

Please visit our Pricing page for a detailed quote of all our services.

Your loved one is sheltered at the crematorium in Maple Ridge. Once the paperwork has been completed and 48 hours has elapsed, they will be scheduled for cremation.

The cremation can only be legally performed 48 hours after the time of death and all the authorization forms have been completed.  Typically, your loved one’s cremation will take place in 7 - 10 days. However, there are occasional delays getting the necessary release from the hospital or medical certificate from the doctor or coroner. We will keep you informed in the unlikely event something like this occurs.

Absolutely. Through a special arrangement with the crematorium, we can arrange for viewing and/or witnessing the start of the cremation. However, there is an additional fee for these services. Check our Pricing page for full details.

All local cemeteries have options for burying ashes. We have relationships with several small, private cemeteries in the area who we would be happy to refer you to.

There are no federal or provincial regulations that prohibit the scattering of cremated remains, even in federal and provincial parks. You may also scatter in the ocean (see below answer to "What if I don’t want the ashes back?"). You can also scatter them on your own property.

Although there are no restrictions for scattering on public lands, you should not scatter on private property without the landowner’s permission. However, if ownership changes, you may no longer have access to the property which may be emotionally difficult for those who considered that location a place of pilgrimage.

The decision to scatter should be chosen carefully. Although the act of scattering over land or water may have idyllic appeal to some, it is an irreversible decision. Some people have come to regret that there is no permanent memorial site.  You may want to consider a memorial garden at a cemetery instead. Most cemeteries have specially created gardens dedicated for this purpose. They may also allow for a plaque or marker in the garden as a permanent memorial to your loved one. 

No problem. A few times each year we scatter ashes at a local woodland park. See our Pricing page for further information about this service.

We can package and ship the ashes wherever you like. Shipping and handling charges are extra. You can also separate the ashes into smaller keepsake urns so every family member can keep a memento of their loved one.  We can discuss this in further detail if this is something you would like to consider.

This is not a service we offer. Our clients are those who don't want a formal funeral service or celebration of life.  If you do, we would encourage you to contact Maple Ridge Funeral Chapel at 604-463-8121 and make arrangements directly with them.

We offer on-line tributes on our website for a nominal fee (see our Tributes page for examples).